My Recently Visited Services

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For service requests related to Microsoft Authenticator / 2FA

Proctor and Screen loan request

Request I.T. Equipment Loan

Request IT Helpdesk Support / Submit a Helpdesk Ticket

For currently registered students having issues with their login credentials.

For installations and assistance with new software on College-provided or owned devices.

For reinstalling of a computer's operating system and base-level software

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For general computer hardware issues

For assistance with Exchange, Office 365, and external mail.

For service requests related to Duo / 2FA

For WiFi, Temporary, guest, network, distribution group access requests

This service is for the main College Website, SJRState.edu .

The teaching equpiment in a classroom is having either sound or visual errors.

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

Assistance for connectivity on an SJR State campus

A request to move I.T. equipment from one location to another

Password resest requests for Staff and Faculty.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For issues/service in Sharepoint/Portal systems.

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For assistance with issues regarding existing or previous applications.

Any IT related equipment is having an error of some sort in a Classroom.

For issues/service in Apex, process, and other Departmental systems.