My Recently Visited Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

For assistance with issues regarding existing or previous applications.

For currently registered students having issues with their login credentials.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

This service is for the main College Website, SJRState.edu .

Any IT related equipment is having an error of some sort in a Classroom.

Request I.T. Equipment Loan

For service requests related to Duo / 2FA

A request to move I.T. equipment from one location to another

Assistance for connectivity on an SJR State campus

For installations and assistance with new software on College-provided or owned devices.

For reinstalling of a computer's operating system and base-level software

For general computer hardware issues

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For issues/service in Apex, process, and other Departmental systems.

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

The teaching equpiment in a classroom is having either sound or visual errors.

For issues/service in Sharepoint/Portal systems.

For assistance with Exchange, Office 365, and external mail.

Password resest requests for Staff and Faculty.

Proctor and Screen loan request

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

For WiFi, Temporary, guest, network, distribution group access requests