My Recently Visited Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

Assistance for connectivity on an SJR State campus

For service requests related to Duo / 2FA

Password resest requests for Staff and Faculty.

For issues/service in Sharepoint/Portal systems.

For assistance with issues regarding existing or previous applications.

For installations and assistance with new software on College-provided or owned devices.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For issues with Canvas and other SJRState Learning Management Systems (LMS)

The teaching equpiment in a classroom is having either sound or visual errors.

For assistance with Exchange, Office 365, and external mail.

This service is for the main College Website, SJRState.edu .

For WiFi, Temporary, guest, network, distribution group access requests

Request I.T. Equipment Loan

Proctor and Screen loan request

A request to move I.T. equipment from one location to another

For general computer hardware issues

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For currently registered students having issues with their login credentials.

Any IT related equipment is having an error of some sort in a Classroom.

For issues/service in Apex, process, and other Departmental systems.

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For reinstalling of a computer's operating system and base-level software

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting