My Recently Visited Services

Request IT Helpdesk Support / Submit a Helpdesk Ticket

For issues/service in Apex, process, and other Departmental systems.

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For WiFi, Temporary, guest, network, distribution group access requests

For general computer hardware issues

Assistance for connectivity on an SJR State campus

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For currently registered students having issues with their login credentials.

For service requests related to Microsoft Authenticator / 2FA

For assistance with issues regarding existing or previous applications.

A request to move I.T. equipment from one location to another

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For reinstalling of a computer's operating system and base-level software

The teaching equpiment in a classroom is having either sound or visual errors.

Any IT related equipment is having an error of some sort in a Classroom.

For issues/service in Sharepoint/Portal systems.

For service requests related to Duo / 2FA

Proctor and Screen loan request

For installations and assistance with new software on College-provided or owned devices.

This service is for the main College Website, SJRState.edu .

Password resest requests for Staff and Faculty.

Request I.T. Equipment Loan

For assistance with Exchange, Office 365, and external mail.