My Recently Visited Services

For issues/service in Apex, process, and other Departmental systems.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For service requests related to Duo / 2FA

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

This service is for the main College Website, SJRState.edu .

A request to move I.T. equipment from one location to another

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

Request I.T. Equipment Loan

Any IT related equipment is having an error of some sort in a Classroom.

For installations and assistance with new software on College-provided or owned devices.

The teaching equpiment in a classroom is having either sound or visual errors.

For reinstalling of a computer's operating system and base-level software

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For WiFi, Temporary, guest, network, distribution group access requests

Proctor and Screen loan request

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For assistance with issues regarding existing or previous applications.

For assistance with Exchange, Office 365, and external mail.

For general computer hardware issues

For issues with Canvas and other SJRState Learning Management Systems (LMS)

Leaking roof, water puddle, chemical smell, etc.

Password resest requests for Staff and Faculty.

Assistance for connectivity on an SJR State campus