My Recently Visited Services

For currently registered students having issues with their login credentials.

Request IT Helpdesk Support / Submit a Helpdesk Ticket

This service is for the main College Website, SJRState.edu .

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

A request to move I.T. equipment from one location to another

For general computer hardware issues

For assistance with issues regarding existing or previous applications.

The teaching equpiment in a classroom is having either sound or visual errors.

Request I.T. Equipment Loan

For service requests related to Microsoft Authenticator / 2FA

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For reinstalling of a computer's operating system and base-level software

For issues/service in Sharepoint/Portal systems.

For service requests related to Duo / 2FA

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

Password resest requests for Staff and Faculty.

Assistance for connectivity on an SJR State campus

For assistance with Exchange, Office 365, and external mail.

For WiFi, Temporary, guest, network, distribution group access requests

Any IT related equipment is having an error of some sort in a Classroom.

Proctor and Screen loan request

For issues/service in Apex, process, and other Departmental systems.

For installations and assistance with new software on College-provided or owned devices.

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.