My Recently Visited Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

For general computer hardware issues

The teaching equpiment in a classroom is having either sound or visual errors.

This service is for the main College Website, SJRState.edu .

For assistance with Exchange, Office 365, and external mail.

For service requests related to Duo / 2FA

Any IT related equipment is having an error of some sort in a Classroom.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

For issues/service in Sharepoint/Portal systems.

Assistance for connectivity on an SJR State campus

Password resest requests for Staff and Faculty.

For WiFi, Temporary, guest, network, distribution group access requests

A request to move I.T. equipment from one location to another

For currently registered students having issues with their login credentials.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For installations and assistance with new software on College-provided or owned devices.

For assistance with issues regarding existing or previous applications.

For reinstalling of a computer's operating system and base-level software

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

Request I.T. Equipment Loan

For issues/service in Apex, process, and other Departmental systems.

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.