For reinstalling of a computer's operating system and base-level software
For assistance with issues regarding existing or previous applications.
This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.
For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org
Request I.T. Helpdesk Support / Submit a Helpdesk Ticket
For issues/service in Apex, process, and other Departmental systems.
For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting
This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.
For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues
A request to move I.T. equipment from one location to another
The teaching equpiment in a classroom is having either sound or visual errors.
For currently registered students having issues with their login credentials.
Assistance for connectivity on an SJR State campus
Any IT related equipment is having an error of some sort in a Classroom.
For service requests related to Duo / 2FA
Request I.T. Equipment Loan
This service is for the main College Website, SJRState.edu .
For WiFi, Temporary, guest, network, distribution group access requests
For issues/service in Sharepoint/Portal systems.
For assistance with Exchange, Office 365, and external mail.
For general computer hardware issues
For issues with Canvas and other SJRState Learning Management Systems (LMS)
Password resest requests for Staff and Faculty.
For installations and assistance with new software on College-provided or owned devices.