Service Catalog

Categories (8)

Student requests, including Passwords, Canvas, Transcripts, and E-mail

For Technology and A/V issues in the classroom

For help with On-Campus or College-owned Computers, assistance with New and Existing Software Installations, and other General Information Technology Helpdesk Services

Information Technology assistance for Faculty, Adjuncts, Dual-Enrollment, and other SJRState Instructors

For new, changing, removed, and expired account changes, access requests, guest and 3rd-party/Vendor access, and other types of permissions requests

For issues and assistance with e-mail delivery, e-mail access, and e-mail groups

Services involving Network and Wireless connectivity

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues, as well as for issues and assistance with Fax and other telephony devices

Services (1)

General I.T. Helpdesk Ticket

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket