What is this service?
This is a request for assistance with issues on Printers, Scanners, Copiers, and Fax machines. Use this request so a Technician can assist in resolving these issues.
Who is this service for?
Faculty, Staff, and anyone using an on-campus Printer
How do I request this service?
Use the "Report Issue" button on this page, e-mail "ITDepartment@SJRState.edu" , or call the Helpdesk at 386-312-4142
What information is needed?
The Printer Name (ex PACHPA0123P1), or printer's Room Number/ Location
What happens after I make my request?
Once the request is made, a technician will begin troubleshooting remotely, and come to the printer to assist if needed. If additional information is needed, a Helpdesk Technician will reach out to you.