What is this service?
A request for assistance with Canvas/Learning Management Systems. Give the Student Helpdesk a call at 386-312-4142, or request a callback with the "Request Transcripts" button on this page.
Who is this service for?
Students currently enrolled in classes that use Canvas
How do I request this service?
With the "Request Service" Button on this page, calling the Helpdesk at 386-312-4142, or e-mailing WebHelp@SJRState.edu
What information is needed?
Have your Name, Last address you had on file with SJRState, Date of Birth, and Last four of your SSN (Social Security Number) on hand. Do NOT send Passwords or other sensitive information in Tickets or E-mail.
What happens after I make my request?
A Helpdesk Technician will give an itemized list of what needs to be done in what order when you call the Helpdesk at 386-312-4142, or when they reach out to you after you fill out your request.