Request I.T. Helpdesk Support / Submit a Helpdesk Ticket
For issues/service in Sharepoint/Portal systems.
Any IT related equipment is having an error of some sort in a Classroom.
The teaching equpiment in a classroom is having either sound or visual errors.
For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues
For general computer hardware issues
For currently registered students having issues with their login credentials.
For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org
Assistance for connectivity on an SJR State campus
This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.
This service is for the main College Website, SJRState.edu .
Password resest requests for Staff and Faculty.
For assistance with issues regarding existing or previous applications.
For assistance with Exchange, Office 365, and external mail.
This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.
For installations and assistance with new software on College-provided or owned devices.
For issues with Canvas and other SJRState Learning Management Systems (LMS)
For issues/service in Apex, process, and other Departmental systems.
For WiFi, Temporary, guest, network, distribution group access requests
A request to move I.T. equipment from one location to another
For reinstalling of a computer's operating system and base-level software
For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting