Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

For service requests related to Duo / 2FA

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

For currently registered students having issues with their login credentials.

For general computer hardware issues

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

Any IT related equipment is having an error of some sort in a Classroom.

The teaching equpiment in a classroom is having either sound or visual errors.

This service is for the main College Website, SJRState.edu .

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For assistance with Exchange, Office 365, and external mail.

Assistance for connectivity on an SJR State campus

Password resest requests for Staff and Faculty.

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For assistance with issues regarding existing or previous applications.

Proctor and Screen loan request

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For installations and assistance with new software on College-provided or owned devices.

For issues/service in Apex, process, and other Departmental systems.

For WiFi, Temporary, guest, network, distribution group access requests

A request to move I.T. equipment from one location to another

For reinstalling of a computer's operating system and base-level software

For issues/service in Sharepoint/Portal systems.

Request I.T. Equipment Loan