Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket


Any IT related equipment is having an error of some sort in a Classroom.


This service is for the main College Website, SJRState.edu .


The teaching equpiment in a classroom is having either sound or visual errors.


For service requests related to Duo / 2FA


For currently registered students having issues with their login credentials.


For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org


A request to move I.T. equipment from one location to another


For assistance with Exchange, Office 365, and external mail.


For WiFi, Temporary, guest, network, distribution group access requests


This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.


For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues


For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting


For installations and assistance with new software on College-provided or owned devices.


Password resest requests for Staff and Faculty.


For reinstalling of a computer's operating system and base-level software


This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.


Assistance for connectivity on an SJR State campus


For issues/service in Apex, process, and other Departmental systems.


For issues with Canvas and other SJRState Learning Management Systems (LMS)


For assistance with issues regarding existing or previous applications.