Popular Services

Request IT Helpdesk Support / Submit a Helpdesk Ticket

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For currently registered students having issues with their login credentials.

For service requests related to Duo / 2FA

Any IT related equipment is having an error of some sort in a Classroom.

The teaching equpiment in a classroom is having either sound or visual errors.

For service requests related to Microsoft Authenticator / 2FA

For reinstalling of a computer's operating system and base-level software

For general computer hardware issues

A request to move I.T. equipment from one location to another

Request I.T. Equipment Loan

For issues/service in Sharepoint/Portal systems.

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

Assistance for connectivity on an SJR State campus

This service is for the main College Website, SJRState.edu .

For assistance with issues regarding existing or previous applications.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For installations and assistance with new software on College-provided or owned devices.

Password resest requests for Staff and Faculty.

For WiFi, Temporary, guest, network, distribution group access requests

For issues/service in Apex, process, and other Departmental systems.

For assistance with Exchange, Office 365, and external mail.

Proctor and Screen loan request