Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

Any IT related equipment is having an error of some sort in a Classroom.

This service is for the main College Website, SJRState.edu .

The teaching equpiment in a classroom is having either sound or visual errors.

For service requests related to Duo / 2FA

For currently registered students having issues with their login credentials.

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

A request to move I.T. equipment from one location to another

For assistance with Exchange, Office 365, and external mail.

For WiFi, Temporary, guest, network, distribution group access requests

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For installations and assistance with new software on College-provided or owned devices.

Password resest requests for Staff and Faculty.

For reinstalling of a computer's operating system and base-level software

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

Assistance for connectivity on an SJR State campus

For issues/service in Apex, process, and other Departmental systems.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For assistance with issues regarding existing or previous applications.