Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

Assistance for connectivity on an SJR State campus

For service requests related to Duo / 2FA

For currently registered students having issues with their login credentials.

Any IT related equipment is having an error of some sort in a Classroom.

The teaching equpiment in a classroom is having either sound or visual errors.

For WiFi, Temporary, guest, network, distribution group access requests

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

For general computer hardware issues

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

For installations and assistance with new software on College-provided or owned devices.

This service is for the main College Website, SJRState.edu .

For reinstalling of a computer's operating system and base-level software

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

For assistance with Exchange, Office 365, and external mail.

For issues/service in Apex, process, and other Departmental systems.

Password resest requests for Staff and Faculty.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

Request I.T. Equipment Loan

Proctor and Screen loan request

A request to move I.T. equipment from one location to another

For assistance with issues regarding existing or previous applications.

For issues/service in Sharepoint/Portal systems.