Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket

For service requests related to Duo / 2FA

For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org

Any IT related equipment is having an error of some sort in a Classroom.

For general computer hardware issues

The teaching equpiment in a classroom is having either sound or visual errors.

For currently registered students having issues with their login credentials.

For issues with Canvas and other SJRState Learning Management Systems (LMS)

For reinstalling of a computer's operating system and base-level software

This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.

A request to move I.T. equipment from one location to another

For WiFi, Temporary, guest, network, distribution group access requests

For assistance with Exchange, Office 365, and external mail.

Assistance for connectivity on an SJR State campus

This service is for the main College Website, SJRState.edu .

For issues/service in Apex, process, and other Departmental systems.

This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.

Password resest requests for Staff and Faculty.

Leaking roof, water puddle, chemical smell, etc.

For installations and assistance with new software on College-provided or owned devices.

For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting

For issues/service in Sharepoint/Portal systems.

For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues

Request I.T. Equipment Loan