Popular Services

Request I.T. Helpdesk Support / Submit a Helpdesk Ticket


For issues with Canvas and other SJRState Learning Management Systems (LMS)


For currently registered students having issues with their login credentials.


This is a request for assistance with issues Admissions, Applications, and other web services for SJRState Students.


Assistance for connectivity on an SJR State campus


For assistance with Printers, Faxes, and Scanners, including Scan to E-mail and Troubleshooting


This is a service for upgrading or replacing currently in-place computers, accessories, and peripherals.


For service requests related to Duo / 2FA


For students needing credentials to request their unofficial transcripts either from SJRState or Floridashines.org


Any IT related equipment is having an error of some sort in a Classroom.


The teaching equpiment in a classroom is having either sound or visual errors.


For WiFi, Temporary, guest, network, distribution group access requests


For issues/service in Apex, process, and other Departmental systems.


For assistance with issues regarding existing or previous applications.


For assistance with Exchange, Office 365, and external mail.


For reinstalling of a computer's operating system and base-level software


For installations and assistance with new software on College-provided or owned devices.


For issues with on-campus phones, voicemail, and Call Manager/Unity/Call Attendant issues


Password resest requests for Staff and Faculty.


This service is for the main College Website, SJRState.edu .


A request to move I.T. equipment from one location to another