Student Services and Public Articles/FAQs

Student Self-Service and Self-Help articles, FAQs, and how-tos

Categories (3)

Duo, 2FA, and Authentication

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Software

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Announcements and Notices

This is a section for notices, alerts, and FYI's relating to SJRState Technology.
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Articles (8)

Pinned Article AlertAware - Mobile App For Campus Safety and Security Notifications

Accepting the Registration Policy

The how to guide on accepting the registration policy

Alertus Mobile App for Safety Alerts

Article on instructions for activating Alertus Mobile for phone apps.

Connecting devices to Campus Wifi

General instructions on connecting different types of devices to the on campus wireless network Vikingnet.

Help with Microsoft’s Self Service Password Reset (SSPR)

These are the instructions for enabling Self Password Reset ("Forgot your password") for SJRState's Microsoft accounts. This will allow you to use a recovery method to reset your password if you need to change it.

How to Reset your Student Password and retrieve your Student ID

Common usage of the Student self-service Password Reset system

Usernames and E-mail addresses FAQ

Using the Phish Alert Button in Outlook desktop and mobile

How to use the Phish Alert button for the Outlook Desktop and Mobile.