AlertAware Application
The AlertAware application has replaced the Alertus Mobile application for Android/iPhone alerts from SJRState Safety and Security.
Registration involves your contact information, downloading an application for your mobile device, and selecting groups that you'd like to receive emergency notifications for. This application replaced the previous application. This does not replace or affect the Desktop alerts on campus, Text/E-mail/Call alerts via Regroup (available in the MySJRState portal), Desk/Classroom phone alerts, etc.
The application is available on Android and iOS platforms:
AlertAware (Google Play/Android)
AlertAware (App Store/iPhone)
Self-Registration Portal
After installing the application for your mobile device, self registration is available by visiting this link or scanning the QR code:
AlertAware Self Registration
You will then be presented with a page asking for your contact information:
A link will be sent to the e-mail address you enter with instructions to reset your password in the application.
Selecting Groups
Inside the application, opening the left-hand side menu, and selecting "Groups" will present a page to select which campuses you would like to receive alerts for. Below is a screenshot showing this page, with "Join" next to available groups, and "Leave" next to groups already subscribed to.
What if I need additional assistance?
SJRstate IT is here to help! Reach out to us by:
- Calling the Helpdesk at (386)312-4142
- E-mailing Helpdesk@SJRState.edu
- Using the Help Portal at help.sjrstate.edu , and filing a service request ticket for the appropriate service. If you're not sure which service to use, you can submit a general request with the button below and we'll categorize it for you!