FAQ: Two-Factor Authentication (2FA) with Duo

Tags 2fa mfa duo

Two-Factor Authentication will be used when accessing SJR State online resources and applications when sign-on is required. Below are some frequently asked questions.

What is Duo?
Why is SJR State using Duo Security? 
When will I have to use Duo?
How do I manage my Duo devices?
What if I can’t use the Duo Mobile App?
Tutorial Videos
Additional Information Links
Glossary and Terminology


More information and answers will be added to this page as we move closer to deploying Duo across the College’s services.


What if I need additional assistance?

SJRstate IT is here to help! Reach out to us by:

  • Calling the Helpdesk at (386)312-4142
  • E-mailing ITDepartment@SJRState.edu


Article ID: 139271
Mon 4/25/22 9:15 AM
Wed 11/8/23 5:17 PM