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Forgot Your Password
On the Sign In screen, select/click “Forgot your password?”
Enter the email address linked to your account. Select/Click "Send Email"
Select/Click Return to sign in
Check your email inbox for an email from "SJR State Admin"
- select/click the Reset Password link
- Copy and paste the link in your browser
Enter your new password
Create a password that's at least 12 characters long, includes a symbol (e.g., !, @), and avoids easy guesses.
Use a mix of letters, numbers, and symbols for extra security.
Contact us to Change your PW
SJRstate IT is here to help! Reach out to us by:
- Calling the Helpdesk at (386)312-4142
- E-mailing Helpdesk@SJRState.edu
- Using the Help Portal at help.sjrstate.edu , and filing a service request ticket for the appropriate service. If you're not sure which service to use, you can submit a general request with the button below and we'll categorize it for you!
Submit General I.T. Helpdesk Ticket (Staff And Faculty)