FAQ: Two-Factor Authentication (2FA) with Duo

Summary

Multi-Factor Authentication will be used when accessing SJR State online resources and applications when sign-on is required. This article covers some frequently asked questions.

Body

Two-Factor Authentication will be used when accessing SJR State online resources and applications when sign-on is required. Below are some frequently asked questions.

What is Duo?
Why is SJR State using Duo Security? 
When will I have to use Duo?
How do I manage my Duo devices?
What if I can’t use the Duo Mobile App?
Tutorial Videos
Additional Information Links
Glossary and Terminology

 

More information and answers will be added to this page as we move closer to deploying Duo across the College’s services.

 

What if I need additional assistance?

SJRstate IT is here to help! Reach out to us by:

  • Calling the Helpdesk at (386)312-4142
  • E-mailing ITDepartment@SJRState.edu

Details

Details

Article ID: 139271
Created
Mon 4/25/22 9:15 AM
Modified
Wed 11/8/23 5:17 PM