What is this service?
A general request that might not fit other types. For any issues regarding Computer Hardware or connecting SJRState Hardware to the network/internet, or not turning on/working properly.
Who is this service for?
Faculty, Staff, and anyone using an on-campus computer
How do I request this service?
Use the "Request Assistance" button on this page, e-mail "ITDepartment@SJRState.edu" , or call the Helpdesk at 386-312-4142
What information is needed?
Name of person requesting assistance, computer name/location if applicable, general description of the issue.
What happens after I make my request?
A Helpdesk Technician will give an itemized list of what needs to be done, if anything, when you call the Helpdesk at 386-312-4142