Adding Shared Mailboxes to Outlook


Step-by-step instructions on how to add Shared Mailboxes to the Outlook application for Windows


Adding Shared Mailbox to Outlook

  1. Open the "File" menu in the top-left hand corner of outlook:

  2. Select "Account Settings" in the "Account Settings" menu:Uploaded Image (Thumbnail)
  3. In the accounts listed, select your primary e-mail account, then select "Change..."
    Uploaded Image (Thumbnail)
  4. Click "More Settings" in the "Exchange Account Settings" window that appears:Uploaded Image (Thumbnail)
  5. In the "Advanced" tab, select "Add..." and enter the E-mail address of the shared mailbox you wish to add:
    Uploaded Image (Thumbnail)

What if I need additional assistance?

SJRstate IT is here to help! Reach out to us by:

  • Calling the Helpdesk at (386)312-4142
  • E-mailing
  • Using the Help Portal at , and filing a service request ticket for the appropriate service. If you're not sure which service to use, you can submit a general request with the button below and we'll categorize it for you!


Submit General I.T. Helpdesk Ticket (Staff And Faculty)



Article ID: 143757
Thu 1/12/23 1:56 PM
Thu 1/12/23 2:05 PM