Adding Shared Mailboxes to Outlook

Step-by-step instructions on how to add Shared Mailboxes to the Outlook application for Windows

Adding Shared Mailbox to Outlook

1. Open the "File" menu in the top-left hand corner of outlook:
   
    
2. Select "Account Settings" in the "Account Settings" menu:
    
3. In the accounts listed, select your primary e-mail account, then select "Change..."
   
4. Click "More Settings" in the "Exchange Account Settings" window that appears:
5. In the "Advanced" tab, select "Add..." and enter the E-mail address of the shared mailbox you wish to add:
   
    

What if I need additional assistance?

SJRstate IT is here to help! Reach out to us by:

• Calling the Helpdesk at (386)312-4142
• E-mailing ITDepartment@SJRState.edu
• Using the Help Portal at help.sjrstate.edu , and filing a service request ticket for the appropriate service. If you're not sure which service to use, you can submit a general request with the button below and we'll categorize it for you!

   

Submit General I.T. Helpdesk Ticket (Staff And Faculty)